POSITION TITLE: Development Coordinator 

EFFECTIVE DATE: 2024

PROGRAM: Community Relations 

REPORTS TO: Director of Development and Community Relations

FACILITY: South Lakeland Suites 

CITY: Lakeland

JOB STATUS: Full-Time 

FLSA: Non-Exempt[JL1]

Job Summary:

The Development Coordinator supports the needs of the Community Relations and Development Department, which includes the Director of Development and Community Relations, Development and Community Relations Manager and Resource Development Manager. To perform this job successfully, the Coordinator must be computer knowledgeable with advanced skills in Word, Excel, PowerPoint, Outlook and Customer Relations Management software. This position will interact with the public and a wide range of internal and external individuals and requires the ability to be courteous, diplomatic, flexible and creatively solve problems. Must have a high attention to detail with accuracy and good organizational skills. Must be able to work with limited direction in a fast-paced environment, handle multiple tasks simultaneously and meet project deadlines with minimal supervision.

General Expectations:

In the performance of their respective task and duties, all employees are expected to conform to the following:

1. Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all PRC's Core Values.
2. Perform quality work within deadlines with or without direct supervision.
3. Interact professionally with other employees, clients, vendors and the public at large.
4. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.

Essential Duties/Requirements/Activities:

• Ability to work cooperatively in a group/team setting.
• Ability to show respect to others.
• Ability to take guidance and direction from supervisors.
• Ability to professionally communicate with others.
• Must be customer service oriented both to the internal and external customers.
• Must be forward thinking with initiative to anticipate company/department needs and ability to follow through.
• Ability to prioritize tasks and be adaptable to change.
• Must be a self-starter, with strong attention to detail.
• Must be able to react to change productively and handle tasks as they are assigned.
• Provide assistance in Peace River Center Thrift Shoppe when needed.

DEVELOPMENT COORDINATOR RESPONSIBILITIES

• Responsible for managing the constituent database/CRM (Donor Perfect) from the gift entry process, including data entry, providing frequent constituent reports and analytics, maintaining accurate mailing lists, updating profiles (data clean up) and supporting all development strategy, and tracking activities
• Prepare accurate receipts and acknowledgment letters for all gifts received in a timely manner and ensure proper recognition of organization's sponsors and donors
• With direction from the Director of Development, coordinate meetings including constituent outreach and scheduling, tracking, and follow-up, ensuring all touch points are recorded in the CRM
• Work directly with management and development team to manage project workflow and oversee day to day milestones for projects
• Assist with the creation and editing of marketing pieces including collateral such as proposals, event materials, donor correspondence, sponsorship packets, etc.
• Reconcile financial data on a monthly basis with accounting department
• Coordinate internal and external meetings and assist with all fundraising and community outreach events (Full Moon Howl, Coffee Benefit, Community Summits, and other events as needed)
• Coordinate Special Events including internal and external meeting coordination, event logistics and comprehensive administrative duties such as managing RSVPs, following up with sponsors and donors, etc.; may require occasional evening/overnight or weekend work
• Help oversee the Junior Advisory Board; including occasional monthly meetings and activities coordination
• Office management duties including answering phone and email inquiries as well as maintaining Development office organization (filing and all office supply and event needs)
• Assemble media kits/donor kits
• Assist with community presentations as needed
• Manage, track and report volunteer hours
• Maintain active files of media clippings or soft copies of media articles and relevant mental health information
• Create, route and file accounts payable check requests
• Provide administrative support to the Development and Community Relations department including the Director of Development and Community Relations, Development and Community Relations Manager and Resource Development Manager

Qualifications:

Education:

Candidate must hold a Bachelor's Degree in Communication or Business.

Experience:

Minimum 1-3 years development/fundraising or office management experience preferred

Prior experience in project or event management preferred

Certifications:

None

Knowledge and Skills:

Excellent written and verbal communication skills

Proficient with MS Outlook

Intermediate skill level in MS Word, MS Excel and MS PowerPoint

Excellent data entry skills

Beginning level desktop publishing skills, preference for experience with Adobe Creative Suite

Ability to solve practical problems and quickly and professionally adapt

Ability to make quality decisions with limited amount of supervision

Ability to learn new software such as Donor Perfect and InDesign

Safety Equipment:

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) rules and regulations

Life Safety Equipment (fire extinguisher)

Transportation:

Must have valid Florida driver's license.

Must have clean driving record.

Physical Requirements:

Requirements include lifting of items such as boxes of office supplies or donations received for Thrift Shoppe.
Also may require transporting and setting up display board and health fair materials or packing, transporting and lifting supplies for events held outside of office.

Machines, Tool and Equipment Used:

Computer, telephone, fax, copier, printer, and standard office equipment.

Supervisory Relationship(s)

None

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.