POSITION TITLE: CAT Case Manager 

EFFECTIVE DATE: 2025

PROGRAM: CAT Team 

REPORTS TO: CAT Team Leader

FACILITY: Williamsburg 

CITY: Lakeland

JOB STATUS: Full Time 

FLSA: Exempt

Job Summary:

This member of the multidisciplinary team has the responsibility to carry out rehabilitation and support functions and assist in treatment; substance abuse services; education, support, coordination of care, linking, assessing, monitoring, planning, and consultation to families; and crisis intervention under the clinical supervision of CAT Team Leader.

General Expectations:

In the performance of their respective task and duties, all employees are expected to conform to the following:

In the performance of their respective task and duties, all employees are expected to conform to the following:

1. Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
2. Perform quality work within deadlines with or without direct supervision.
3. Interact professionally with other employees, customer and vendors.
4. Work effectively as a team contributor on all assignments.
5. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Essential Duties/Requirements/Activities:

• Comply with all Center policies and procedures except those for which the employee gives notice of the need for reasonable accommodation and for which the Center can make such reasonable accommodation.
• Attends all scheduled work hours, meeting, training, and other center functions, including on-call as required.
• Provide case management for an assigned group of people including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in conjunction with the ITT; provide the individual with the support necessary for symptom management; ensure immediate changes are made in treatment plans as persons' needs change; educate and support persons' families; and advocate for persons' rights and preferences.
• Complete all daily progress note in Credible and assessments in a timely manner as mandated in the CAT Team policies and procedures.
• Participate in the completion of a comprehensive assessment of all CAT participants admitted to the program.
• Complete a Psychiatric/Social Functioning History Timeline for all new CAT participants assigned to your caseload within 60 days of the participant's admission to the program.
• Consult with community agencies and families to maintain coordination in the treatment process.
• Provide on-call crisis intervention as assigned.
• Document persons progress to maintain a permanent record of person's activity according to established methods and procedures.
• Participate in daily staff organizational meetings and treatment planning review meetings.
• Participate in providing substance use and treatment support services.
• Provide transportation to participant's for scheduled medical, dental, or other appointments as needed and determined to be in the best therapeutic interest of the participant as assigned.
• Assist and support CAT participants to carry out personal hygiene and grooming tasks.
• Assist CAT participants' families to find and maintain a safe and affordable place to live--apartment hunting, landlord negotiations, and procuring necessities to set up housekeeping

• Help CAT participants and families to access reliable transportation (e.g., arrange for cabs, access bus line, apply for Handibus, etc.).
• Organize and lead individual and group social, educational, and recreational activities to structure CAT participants' time, increase social experiences, and provide opportunities to practice social skills and receive feedback and support.
• Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help CAT participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support; money-management services; transportation; social-skill development; and assertiveness training to increase their social and interpersonal activities in community settings.

Qualifications:

Education and Experience:

Bachelor's degree with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related field which includes the study of human behavior and development; and a minimum of one yeat of experience working with children or adolescents with serios emotional disturbances; or

A Bachelor's degree with a major in another field and a minimum of three years experience working with children with serious emotional disturbances.

Certifications:

None

Training:

Complete all PRC required trainings

Knowledge and Skills:

Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; complete education requirements and have access to helpful, adequate, competent, and continuous supports and services.

Ability to work independently with minimal supervision.

Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person's rights and personal preferences in treatment.

Good written and verbal communication skills.

Safety Equipment

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) rules and regulations

Life Safety Equipment (fire extinguisher)

Transportation:

Must have reliable transportation

Must meet Peace River Center's driving requirements with a minimum age of 25

Must have a valid Florida driver's license

Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage

Must have a FL driver's license and clean driving record
Must maintain driver's qualifications through the active participation in the agency's DOT's Drug Testing Program.Must be able to pass the agency's driving test.

Physical Requirements:

Machines, Tool and Equipment Used:

Computer, telephone, fax, copier

Supervisory Relationship(s)

None

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.