JOB TITLE: Clubhouse Director 

EFFECTIVE DATE: 2024

PROGRAM: Club Success 

REPORTS TO: Director of Recovery Services

FACILITY: Clubhouse 

CITY: Lakeland 

JOB STATUS: Full Time 

FLSA: Exempt

Job Summary:

The Clubhouse Director is a leadership position that will report to the Director of Recovery Service of Peace River Center and to an Advisory Board and will have a strategic and operational responsibility for the Clubhouses in accordance with federal, state and local requirements. This position will expand and develop a deep knowledge of the community behavioral health field along with the Clubhouse International Standards while leading a team to ensure the running of successful Clubhouse programs.

General Expectations:

• In the performance of their respective task and duties, all employees are expected to conform to the following:
• Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all
• PRC's Core Values.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and vendors.
• Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.
• Attends all scheduled work hours, meeting, training, and other center functions, including on-call and after hours clubhouse functions as required.
• Supervise staff development, instruction and assess viability of work units and TEP's during daily operation of the clubhouse.
• Ensure a safe environment.
• Exude passion for the philosophy of the Clubhouse model of rehabilitation.
• Identify, recruit, support and retain a team of results-oriented, creative thinkers as staff, and assume responsibility for their professional growth and development.
• Develop and coordinate documentation standards for compliance with funders.
• Provide innovative leadership in program development to keep the Clubhouse programs on the leading edge of the sector.
• Lead change, ensuring clarity, understanding and commitment to goals, objectives, timelines and outcomes.
• Develop and maintain viable forum that encourages members to express concerns and take part in the operation of the clubhouse program enhancement.
• Document program activity and patient progress, meeting or exceeding all local, state, federal, agency and JCAHO standards.
• Establish and track outcome measurements as requested.
• Maintain a viable, functional advisory board that is involved in the activities of the clubhouse.
• Establish and maintain positive working relationships with agency personnel and community resources.
• Provide leadership and vision to the Clubhouse members and staff, upholding the integrity of the Clubhouse model.
• Build relationships with appropriate key leadership in partner organizations such as but not limited to Vocation Rehabilitation Services, NAMI, Civic groups and the Florida Clubhouse Coalition.
• Evaluate potential strategic partnerships, alliances and collaborations to more effectively and efficiently achieve Clubhouse's mission.
• Develop the Board of Directors and utilize their talents while keeping it informed of activities, finances, progress and priorities.
• Supervise building and program operations.
• Assist in grant writing and resource development.
• Represent PRC at meetings and conferences as deemed appropriate.

Essential Duties/Requirements/Activities:

• Ability to arrive/report to work on time and ready to work.
• Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
• Ability to work cooperatively in a group/team setting.
• Ability to show respect to others.
• Ability to take guidance and direction from supervisors.
• Ability to report to work with clean hygiene.
• Ability to adhere to Company/Program dress code standards.
• Ability to professionally communicate with others.
• Ability to prioritize conflicting demands.
• Strong written and verbal communication skills. Detail-oriented with superior organizational ability.
• Project planning and program development.
• Strong interpersonal skills; sensitivity to diversity and multi-cultural issues. Able to build effective relationships for the organization among diverse constituencies: Clubhouse staff, members, Community and legislative.
• Ability to resolve interpersonal conflicts and utilize crisis management skills.
• Ability to train, supervise and support staff.
• Ability to be proactive, manage/balance the strategic and operational needs of a complex and growing program.
• Understanding of statistical techniques utilized in outcome measurements.
• Ability to monitor documentation to insure it confirms to agency, funding source, and the Joint Commission standards.
• Ability to effectively represent the program in community venues.
• Ability to be politically savvy and have a keen interest in healthcare policy, Medicaid reform, and the Florida political landscape.
• Experience with government contracts, i.e., billing with the Department of Mental Health, auspice agencies, Medicaid, etc.
• Ability to develop and implement new systems of services.
• Ability to develop and maintain job opportunities for members.
• Ability to work with a high degree of independence.

Qualifications:

Education:

Bachelors' Degree in Human Services Discipline from an accredited College or University and 1 year experience in a Psychiatric Rehabilitation Program. Experience with program development, fund raising and community resource building preferred. Master's Degree, LCSW, or LMHC preferred.

Experience:

Previous supervisory experience strongly preferred. Experience should include facilitation of psychoeducational groups, program organization, and development, treatment team approach, employment/job development, supported employment, staff supervision, budget analysis, public speaking, and community relations.

Certifications:

Must obtain a valid Class E Florida Driver's License within 30 days of employment. Must secure and maintain ACT certification.

Training:

Colleague Training through a Clubhouse International Training Base. 20 hours professional enhancement training annually including all PRC required.

Knowledge and Skills:

Clubhouse International Standards; Medicaid Manual; SAMH contract etc.

Safety Equipment:

1. Universal Precautions
2. Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations
3. Life Safety Equipment (Fire Extinguisher)

Transportation:

Must have reliable transportation and must have clean driving record.

Required to become a driver on behalf of Peace River Center using both personal vehicle and PRC vehicles and requires a Valid Florida Driver's license.

Must provide proof of coverage on personal vehicle for Bodily Injury Liability in the amount of $25,000/$50,000 level.

Must be age 25+ to be a qualified driver

Machines, Tool and Equipment Used:

1. Computer
2. Telephone
3. Fax
4. Copier

Supervisory Relationship(s):

Reports to the Director of Recovery Services. Clubhouse Generalist direct reports

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.