This position will serve as program support to Peace River Center Victim Services, which includes the Domestic Violence Services Program and the Rape Recovery Program serving Polk, Hardee, and Highlands Counties.This is a Monday through Friday 8:00 a.m. to 5:00 p.m. Victim Services Office based position.The position is responsible for administrative tasks, report generation, answering the administrative phone line, granting access to the building through the security monitoring system, assisting with grant compliance, managing database software programs, completing program tracking as requested, and organizing the receipt of program donations. The Victim Services Program Assistant is a professional employee who is a team player, is highly organized, and is experienced with computer systems used, including MS Suite and the Agency system (Datis).

General Expectations:

In the performance of their respective task and duties, all employees are expected to conform to the following:

a.Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all

PRC's Core Values.

b.Perform quality work effectively and within deadlines with or without direct supervision.

c.Interact professionally with other employees, customers, and vendors.

d.Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.

e.Attends all scheduled training, meetings, and other center functions within expected guidelines of promptness and timeliness.

f.Complete Program Core Competency Training.

g.Accurately and in a timely manner submits all required reports as assigned by the Director of Victim Services.

h.Back up for Crisis line as needed.

i.Provides administrative support for the Victim Services Program, which includes the Domestic Violence Program and the Rape Recovery Program.

j.Understand Confidentiality requirements and abide by them.

k.Conduct and appearance is professional as determined by Peace River Center standards and the Director of Victim Services.

l.Oversee the AARP volunteers regarding their training, work assignments, and related paperwork.

m.Employee acts as the point person for work order requests, purchase order requests, petty cash, and general needs of the program.

n.Assist with compiling, collecting, and revising information as requested for monitoring, contract and grant submissions.

o.Database administrator. Enter new staff into the database and train on its use. Close accounts of those no longer employed at PRC.

p.Monitor door security and allow access to buildings to maintain the safety and integrity of the building.

q.Receive and sort mail. Prepare mail that needs to be sent and arrange for appropriate postal delivery as needed.

r.This position is the "Facility Safety Auditor" and complies with the PRC responsibilities of that role including training and required drills.

s.Other functions deemed appropriate for this position.

Essential Duties/Requirements/Activities:

·Ability to arrive/report to work on time and ready to work, and complete scheduled work hours.No scheduled work hour changes are permitted without prior supervisor's approval.

·Ability to abide by principles of EEO compliance and a workplace of dignity and respect.

·Ability to work cooperatively in a group/team setting.

·Ability to show respect to others.

·Ability to take guidance and direction from supervisors.

·Ability to report to work with clean hygiene.

·Ability to adhere to Company/Program dress code standards.

·Ability to professionally communicate with others.

·Organizational skills included setting up/maintaining files, coordinating/scheduling meetings, and assisting with preparation for presentations.

·Proficient in Word, Excel, PowerPoint, and the ability/willingness to learn other applications.

·Proactive approach to problem resolution.

·Ability to function effectively in a multi-disciplined environment.

·Ability to prioritize multiple tasks for needed deadlines.

·Crisis line skills.

Qualifications:

Education:

High School Diploma/GED. AA degree or higher preferred.

Experience:

Three years' experience as a Program Administrative Assistant or Secretary in a professional office environment. Other comparable experiences may be considered.

Certifications:

None

Training:

Initial Core Competency Training and 30 hours annual Crisis Lines Related Training

16 hours of professional enhancement training annually, including all PRC requirements.

8 hours of computer skills enhancement training

Safety Equipment:

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) Rules and Regulations

Life Safety Equipment (Fire Extinguisher)

Transportation:

Must have reliable transportation.

Machines, Tool and Equipment Used:

Computer

Telephone - Multi line

Technology Requirement:

As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required toauthorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Paycor, and Microsoft email as examples.This will ensure secure and efficient communication with the organization

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings, etc. to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.