The Program Manager establishes, administers, and directs the OnTrack program, a self-contained integrated multidisciplinary team providing compressive, intensive, community-based treatment to adolescents and young adults who are within two years of experiencing the onset of non-affective psychosis. The Program Manager supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program people served; and functions as a practicing clinician on the team.

General Expectations:

In the performance of their respective task and duties, all employees are expected to conform to the following:

1. Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
2. Perform quality work within deadlines with or without direct supervision.
3. Interact professionally with other employees, customer and vendors.
4. Work effectively as a team contributor on all assignments.
5. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Essential Duties/Requirements/Activities:

• Ability to abide by principles of EEO compliance and a workplace of dignity and respect
• Ability to work cooperatively in a group/team setting
• Ability to show respect to others
• Ability to take guidance and direction from supervisors
• Ability to report to work with clean hygiene
• Ability to adhere to company /program dress code standards

Ability to arrive/report to work on time and ready to work

• Ability to communicate with others
• Attends all scheduled work hours, meeting, training, and other center functions, including on-call as required.
• Direct the day-to-day clinical operations of the OnTrack team including scheduling staff work hours to assure appropriate coverage for the day, on call hours, lead the weekly organizational staffmeetings and treatment planning meetings; continuously evaluate the status of families and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.
• Direct and coordinate the person served admission process, treatment, and support services of the program in coordination with the Psychiatrist/APRN.
• Direct amd coordinate, for each person served, the comprehensive assessment.
• Participate in staff recruitment, interviewing, hiring, work assignments, and orientation and performance supervision according to work rules, regulations, policies and procedures, develop and implement staff orientation and training; and manage staff training.
• Develop and administer program budget.
• Supervise Credible management assuring maintenance of the person served records in compliance with agency policies, Medicaid, and other third-party payment requirements; train staff on Credible requirements; regularly review persons served assessments, treatment plans, and progress notes written by the staff, and supervise individual staff for medical records mastery.
• Conduct periodic reviews of program services and documentation.
• Develop and maintain program policies and procedures and revise as necessary.
• Initiate and maintain relationships, in coordination with other staff, with law-enforcement and other human services agencies, and with informal community resources (e.g., landlords, employers, schools, CMO's, JPO's,etc.)
• Conduct clinical assessments and provide direct clincal treatment and support services to people served.
• Perform on-call duty for crisis intervention and for staff supervision and consultation.

Qualifications:

Education:

A master's degree in a Behavioral Health Science, such as, psychology, mental health counseling, social work, or marriage and family therapy

Experience:

Minimum of three years' experience working with children or adolescents with behavioral health needs.

Prefer three years of supervisory experience.

Certifications:

Must have a valid, active license with the State of Florida of either a Licensed Mental Health Counselor or Licensed Social Worker that is in good standing

Training:

Complete all PRC required trainings

Knowledge and Skills:

Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.

Ability to work independently with minimal supervision. Ability to work with Team approach.

Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for person's rights and personal preferences in treatment.

Good written and verbal communication skills.

Computer skills: Microsoft Office, Credible and Intranet, EHR

Safety Equipment

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) rules and regulations

Life Safety Equipment (fire extinguisher)

Transportation:

Must have reliable transportation

Must meet Peace River Center's driving requirements with a minimum age of 25

Must carry and maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage

Must have a FL driver's license and clean driving record

Department of Motor Vehicle Report must meet with the agency's insurance carrier's minimum qualifications.

Must maintain driver's qualifications through the active participation in the agency's DOT's Drug Testing Program.

Must be able to pass the agency's driving test.

Physical Requirements:

Ability to lift 30 pounds, climb stairs, ambulate safely throughout the community.

Machines, Tool and Equipment Used:

Computer, telephone, fax, copier, EHR

Supervisory Relationship(s)

None

Work Environment:

May present exposure to adverse working conditions due to people who are mentally ill, who may be psychotic, and who may present some exposure to communicable diseases, be verbally abusive or present a threat of violence.

Office Environment, Field, and Community

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.