Job Title: Medical Assistant

Effective Date: 2025

Program: Outpatient Services

Reports to: Clinical Manager

Facility: Gilmore OP

City: Lakeland

Job Status: Full-Time

FLSA: Non-Exempt

Job Summary:

This position will require the Medical Assistant to be able to react to change productively. Must complete documentation required for clinic visits, including but not limited to treatment plans, outcome measures and nursing assessments. Administer injectable medication as ordered by the provider. Must be willing to fill in at all locations as needed.

General Expectations:

In the performance of their respective duties, all employees are expected to conform to the following:

1. Perform quality work within deadlines, with or without supervision.
2. Interact professionally with other employees, customers, and vendors.
3. Work effectively as a team contributor on all assignments.
4. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Essential Duties/Requirements/Activities:

1. Maintain a professional, welcoming, and caring attitude toward all patients and families, coworkers, and vendors always.
2. Assist or perform patient weight, height, and vital signs.
3. Perform venipuncture for lab specimen collection.
4. Fill out lab request forms, call lab for specimen pickup.
5. Keep exam rooms stocked, clean and clutter free.
6. Perform EKG's.
7. Perform drug tests, pregnancy test and other waived laboratory testing.
8. Assist the needs of the patient.
9. Schedule appointments as needed.
10. Triage patients over the phone as needed.
11. Communicate patient needs or concerns to the clinic manager.
12. Develop competency with use of Electronic Medical Record.
13. Ability and willingness to positively represent Peace River Center.

Qualifications:

Education:

HS Diploma/GED and Graduated from an accredited Medical Assistant program

Required experience:

Although healthcare experience is preferred, other qualified applicants will be considered.

Certifications:

Clear and Active Medical Assistant certification.

Training:

Complete all PRC required training.

Knowledge and Skills:

1. Excellent communications skills.
2. Ability to work independently.
3. Ability to perform vital signs, heights, weights.
4. Willingness to learn skills, and master skills within a reasonable timeframe.
5. Ability to manage time efficiently and prioritize conflicting demands.
6. Ability and willingness to help maintain a positive, energetic, patient-focused, and collaborative work environment.

Safety Equipment:

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) rules and regulations.

Life Safety Equipment (Fire Extinguisher)

Transportation:

Must have reliable transportation.

This position covers multiple locations in Bartow, Wauchula, Avon Park and Lake Wales. Mileage will be reimbursed for travel to sites in Wauchula, Avon Park and Lake Wales locations from their primary location of Bartow.

Machines, Tools and Equipment Used:

Computer, telephone, fax machine, copier, EKG machine, nebulizer, and varied Clia-waived lab tests

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.