This is a non-degreed position that will require the advocate to work collaboratively with community partners. Safety plan with participants, explain DV services available, provide service management and referrals. Complete registration paperwork and service documentation for victims of domestic violence who enter Outreach or Shelter services. Provide information, referral, service management and counseling to survivors of domestic and sexual violence and the general public. Assist in the completion of safety plans and relocation paperwork for the OAG. Provide presentations and training within the community and to co-workers. Facilitate support groups with required documentation attached. Liaison with community partners including law enforcement and judicial system. Provide support to Victim Services Division for special projects such as community awareness/training; monitoring preparation and back up shelter coverage on as needed basis.

General Expectations:

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Adhere to all PRC policies and Code of Conduct standards and at all times exhibit all PRC's Core Values.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and vendors.
• Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required.

Essential Duties/Requirements:

• Ability to arrive/report to work on time and ready to work.
• Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
• Ability to work cooperatively in a group/team setting.
• Ability to show respect to others.
• Ability to take guidance and direction from supervisors.
• Ability to report to work with clean hygiene.
• Ability to adhere to company/program dress code standards.
• Ability to professionally communicate with others.
• An employee in this position must be able to react to change productively and to handle other tasks assigned.
• All services will be provided regardless of gender or disabilities.
• Provide information, referral and counseling to victims of domestic violence and the general public.
• Be willing to drive personal vehicle on job related business. See detailed requirements below under transportation.
• Must learn, understand and carry out all Victim Services Program Procedures.
• Know, understand and respect participants' rights.
• Keep scheduled office hours at Court House in Bartow.
• Provide courthouse advocacy and attend legal proceedings, i.e. Injunction for Protection hearings, if requested.
• Conduct initial and ongoing safety planning with participants.
• Inform participants of Crime Victim's Compensation Assistance and complete paperwork as applicable.
• Complete registration paperwork and service documentation for victims of domestic violence who enter Outreach or Shelter Services.
• Document in participant's file regarding groups, service management and incidents.
• Complete required PRC paperwork as it pertains to job duties in a timely manner.
• Document daily activities for your supervisor and turn in monthly along with monthly statistics.
• Provide phone crisis counseling as trained, pertaining to sexual and domestic violence victim callers if needed.
• May provide presentations and training within the community.
• Working knowledge of community resources especially in areas of housing, training and employment.
• Facilitate support groups in the community and complete the required documentation.
• Comply with reporting requirements designated by Peace River Center's contractual obligations.
• Attend all scheduled work hours, meetings, training, and other center functions, including on-call as required.
• This position may be assigned additional "position duties" by a supervisor, other than those listed as is consistent with business necessity. On-going assigned duties will be added in the form of an addendum to this job description.

Qualifications:

Education:

High School Diploma or Equivalent

Experience:

A minimum of one year working with individuals or families in crisis.

Domestic Violence or Sexual assault related preferred.

Training:

30 hours FCADV Core Competency training (provided)

30 hours FCASV ACT training (provided)

Other annual trainings as required by PRC, FCADV & FCASV.

Knowledge and Skills:

Bi-lingual preferred.

Ability to self-motivate and self-start.

Excellent organizational skills.

Excellent written and verbal communication skills.

Demonstrated proficiency with Microsoft Office software package.

Demonstrated teambuilding skills.

Demonstrated planning skills.

History of regular work attendance.

Demonstrate the ability to lift 25 lbs.

Working knowledge of community resources, especially in areas of housing, training and employment.

Safety Equipment

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) rules and regulations

Life Safety Equipment (fire extinguisher)

Transportation:

Must have reliable transportation.

Will drive personal vehicle for job duties:

Must be over 21 with a FL driver's license and clean driving record.

Must carry & maintain $25,000/$50,000 bodily injury coverage on personal vehicle and provide proof of coverage annually.

May drive a PRC vehicle:

Must be 25 years of age with a FL driver's license and clean driving record.

Machines, Tool and Equipment Used:

Computer, telephone, fax, copier.

Technology Requirement:

As an employee of Peace River Center, if you are not assigned a company-issued phone, you will be required to authorize the use of the Microsoft Authenticator app on your personal mobile device. This is necessary to access our payroll and communication system, Datis, and Microsoft email, as examples. This will ensure secure and efficient communication with the organization.

Supervisory Relationship(s)

Reports to Domestic Violence Services Manager. Meets with supervisor bi-weekly for individual supervision to discuss/manage program needs and evaluate any training needs or issues of professional staff or participants.

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the work is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings, etc., to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status, religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation