POSITION TITLE: Adult Targeted Case Manager

EFFECTIVE DATE: 2024

PROGRAM: Recovery Services

REPORTS TO: Adult Case Manager Supervisor

FACILITY: Gateway

CITY: Lakeland

JOB STATUS: Full Time

FLSA: Non Exempt

Job Summary:

An Adult Targeted Case Manager is responsible for assessing, linking, planning, monitoring and advocating for recipients who have serious mental illnesses to provide for their care while living in the community. Case managers facilitate continuity of treatment for Peace River Centers catchment area recipient's while at the in psychiatric, substance abuse and medical inpatient treatment and/or a state treatment facility and assist the recipients in accessing the service delivery system subsequent to their discharge. The target population served are persons who have been discharged from an inpatient setting, persons who are in need of linking and monitoring to prevent inpatient treatment, persons who lack the resources or ability to provide for their needs without assistance, and persons who have been arrested within the recent past.

General Expectations:

In the performance of their respective task and duties, all employees are expected to conform to the following:

1. Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
2. Perform quality work within deadlines with or without direct supervision.
3. Interact professionally with other employees, customer and vendors.
4. Work effectively as a team contributor on all assignments.
5. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Essential Duties/Requirements/Activities:

• Good leadership skills
• Good written and verbal communication skills
• Good interpersonal skills with peers and other agencies/organizations
• Good organizational skills and ability to handle multiple tasks
• Creative management and knowledge of community resources
• Ability to keep information confidential
• Ability to work with minimal supervision
• Ability to travel to multiple sites
• Provide timely, accurate, completion of required documents
• Complete Targeted Case Management Certification within three months of hire

Qualifications:

Education:

Bachelor's Degree in a Human Services field from an Accredited College or University

Experience:

Experience preferred but not required

Certifications:

Training:

Targeted Case Management Certification Training, completed with supervisor upon hiring

Knowledge and Skills:

Assessment

Excellent written and verbal communication skills

Highly organized with the ability to work with minimal supervision

Excellent skills and knowledge of Microsoft Office

Safety Equipment

Universal Precautions

Comply with Occupational Safety and Health Administration (OSHA) rules and regulations

Life Safety Equipment (fire extinguisher)

Transportation:

Must have reliable transportation and a FL driver's license in good standing

Must carry $50,000/$100,000 bodily injury coverage on personal vehicle and provide proof of coverage

Must be able to drive own vehicle and Peace River Center vehicle

Must be 25 years of age and have a clean driving record in order to drive PRC vehicles

Physical Requirements:

Machines, Tool and Equipment Used:

Computer, telephone, fax, copier

Supervisory Relationship(s)

None

Work Environment:

The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.

EEO Statement

One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.